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Shame on You HUB SPOT for Promoting MORE BS Facebook Stats
June 24th, 2010 by Deb Di Gregorio

I have been asking, begging, demanding for real USEFUL statistics from Facebook for months and months and now Hubspot steps up with what can only be described as a CIRCUS of statistics that tells us absolutely NOTHING, no let me be polite: look like they were produced by a high school freshman attempting to plump up an essay. Forget being polite. Lets unravel them shall we?

Activity by Age No date range, no trending, no numbers. Essentially meaningless.

All charts about Men v. Women Ditto. And the claim that women “Get Talked To More” by whom? Other women or by men? By businesses? Those are completely different dynamics.

Facebook “Factbook” Facts? Hardly. Over the last six years people have spent 55 minutes a day on Facebook. That tells us nothing. What are they spending RIGHT NOW on Facebook and is it trending upwards or downwards (I strongly suspect the latter). And the only people who care about FB’s valuation are talking heads who want to see who’s in on the IPO. Consider it gossip futures.

As of August 2009 (ancient history in web time) 50% of users were active. How about fresh data and overlaying it with demographics: age, gender, location. And how about trending that data. Anecdotal evidence suggests that there are millions of FB deadbeats who sign on and never come back or comeback infrequently. We all have them on our accounts — no photo, two posts, five friends.

Facebook Users Like Food Pages OK Hubspot are you a site of real value or the cover of 17 Magazine? Where’s the beef?

Facebook Pages & Buzzwords Wow, let’s play Madlibs! How can any marketer with a straight face recite these to a client?

Facts about Facebook Infographic No dates, all hype and judging by the most popular FB pages more ancient history.

Most Liked and Least Liked Facebook Page Types Meaningless data based on averages. See yesterday’s post.

Facebook v. the United States Data so old its useless and again, nothing is trended.

I am a professional marketer who tells the truth, speaks with bell ringing clarity. I fight to give my clients the most clear, fact-based info possible, because their success and ultimately mine depends on it. It’s their money for goodness sake and they are paying me to advise them wisely.

Hubspot you are undermining our profession by purveying this vacuous baloney as gospel.

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15 Responses  
  • Rick Burnes writes:
    June 25th, 2010 at 8:45 am

    Ooof! That’s a tough review of our latest research, research that we’re proud of. (I work at HubSpot.) Do you *really* think we should be ashamed of it?

    We love feedback, and you raise some good points: We should strive for fresher data. We should do a better job labeling our graphics. And we should do a better job explaining the decisions we make in our analysis.

    That said, there is enormous value in the bite-sized chunks of information we’re publishing. These posts are getting thousands of page views and dozens of inbound links because our readers want basic information about Facebook.

    It’s easy to throw stones at our approach — lite and fun — but that’s a facile thinking. Valuable, quality information doesn’t need to come in the 100-page, footnoted format. People don’t always have time for academic analysis. Marketers and small business owners often want information that will improve their Facebook intuition, without investing much time. That’s what we aim to provide in these posts. We’re happy to be able to do so, and we’re thrilled thousands of people are finding it useful.

  • Anna writes:
    June 26th, 2010 at 1:12 pm

    If you’re a professional marketer who tells the truth, speaks with bell ringing clarity, why don’t you create your own research and by not using anyone’s research.

  • Keith writes:
    July 1st, 2010 at 12:07 pm

    Business out of the way first;

    News Flash: You’re not going to get meaningful statistics from FB/Google, etc. because they mostly don’t exist. The few that do are simple. No one is creating anything tangible. No one has demonstrated a plan to make anything real and tangible. No one is making real money – it is rather like a gigantic Ponzi scheme; Economics 101: Advertising dollars MUST be supported by tangible goods and services, or the eventually dry up. Watch The Onion’s brilliant satire on Nike stopping the manufacture of shoes so that they can focus on their advertising campaigns. It says it better than I ever could. http://www.theonion.com/articles/nike-to-cease-manufacturing-products,1687/

    Now the sage wisdom; My gosh let’s not talk about how absolutely pointless the entire FB thing is in the first place! Let’s just figure out how to worm out our little piece of the rotten pie.

    Sure I have a Facebook page. I’m probably one of those Facebook deadbeats to whom you refer. Gee, sorry – I’m too busy having a real life with God, my family, my job, my music, my vintage gear, and my collection of (real) muscle and sports cars. “Easy for you…you’re rich”. Yeah right – guess what, mommy didn’t give them to me for my 21st birthday. I got them the old fashioned way! I worked hard long hours, learned the various crafts required, and most importantly I lived the culture within the actual tangible aforementioned institutions and objects. I did it hands on, instead of frittering away my time in front of a damned computer monitor. See, those of us out here in tangible-land call this activity “life in the real world”.

    Sadly, people who will do the hard work required to become real-worlders seem to be distinctly in the minority these days. Oh, sure – the virtual idiots all crave the cool tangible objects (like my little collection of cool tube amps or vintage cars or whatever. We real-worlders call that “stuff”, by the way.) Yes, the virtual idiots sure want the stuff. Trouble is, when you ask one of these vidiots to spend six hours learning to love hand-blocking a Ferrari’s quarter panel to perfection so it has an actual, beautiful, non-photoshopped gloss, well guess what? They bug out. Too hard! Six hours? My arm hurts. It’s hot, this is hard, I might ruin it, Oh, don’t forget – I want it free, I want it in five to fifteen seconds, blah blah blah… Sorry, not gonna happen.

    In similar fashion, they want a successful marriage, or a happy family, or simply to be known by another human being. But, RISK! Ahhhh! Nope – they won’t do the work it takes to maintain said institution. Clue – you can’t spend six hours an night on FB and expect to build a marriage or a family.

    The vital point is this; everything costs. The five billion hours spent on FB last year were not free. They cost somebody something. Facebook’s purported “nine billion dollar” valuation came from somewhere, right? I’ll tell you where it came from. It came one drop at a time from the lives of millions of people who missed real life. I suspect it cost a whole bunch of people their little piece of the real world, warts and all.

    See, it isn’t about “owning” the vintage cars, guitars, or tube amps…or “getting” a family. Friend, you just can’t buy your way into that part of the experience. News Flash #2: Tossing down your hundreds of thousands at Barrett Jackson doesn’t make you a real Ferrari aficionado – any more than getting a quick Vegas wedding makes you a family man. Money can’t ever get you inside these real-world sub-cultures. You have to commit to them with your life…with your whole being. Time=Life. So, in a strange sort of doppelganger, the existence of those whom you’ve labeled Facebook Deadbeats reveals a profound truth. If we real worlders are Facebook deadbeats, then those who live in Facebook, (or WoW or whatever virtual world to which they’ve run away) can be nothing more than real world deadbeats. They’ve opted out of reality, with its dirt, pain, disappointment and failures – because they can’t control these scary monsters out here in the real world. Fear of risk makes real world reward unachievable. (see “Business First”, above)

    So, put that in your marketing pipe and smoke it. Facebook is a relational harlot…a worthless sucking sound which has wasted most of the five billion hours people spent there last year (or whatever it actually was). In the words of John Lennon – “imagine all the people…” Yes indeed – imagine that five billion hours if it had been put towards something meaningful! Tip – it ain’t Facebook.

    Oh, and don’t worry – I’ll still spend my five minutes a month scanning my FB page.

    p.s. Kudos to Deb Di Grigorio for starting to smell the rat in the woodpile about FB. Maybe Deb’s right – FB may be on the decline. Maybe people are starting to wise up and abandon this and other forms of virtual life, as the again search for real life.

    • Smartass writes:
      January 26th, 2011 at 3:11 am

      You just spent at least half an hour chastising complete strangers for wasting their time talking to their friends on the Internet.

  • ddg writes:
    July 20th, 2010 at 9:02 pm

    Thanks, looking forward to your thoughts.

  • davenycity writes:
    September 15th, 2010 at 5:34 am

    great blog thank you

  • maria andros writes:
    November 29th, 2010 at 12:33 am

    pretty helpful material, overall I consider this is well worth a bookmark, thanks

  • James V Despain writes:
    December 27th, 2010 at 2:22 am

    Thanks for the great post. Bookmarked

  • college grants for women writes:
    January 2nd, 2011 at 9:36 am

    Great information! I’ve been looking for something like this for a while now. Thanks!

  • darts writes:
    January 5th, 2011 at 12:01 am

    No BS and written well, thanks much for the info

  • Music Legal Downloads writes:
    January 11th, 2011 at 6:04 pm

    I thought it was going to be some boring old post, but I’m glad I visited. I will post a link to this site on my blog. I am sure my visitors will find that very useful.

  • David W. King writes:
    January 14th, 2011 at 11:09 am

    I found your name on Hubspot, and intrigued by a comment you made–I truly appreciate any one who calls BS such–I found your blog.

    I like your intelligent tell-it-like-it-is approach to marketing.

    I for one will be happy to see this social media, freemium (Chris Anderson) fad pass into ancient history, as surely as many of those who hyped this
    “innovation.” When we reflect back on the early 2000s we will chuckle at how we were taken in by this BS.

    David W. King

  • John writes:
    January 20th, 2011 at 10:10 pm

    I look at it like this, Hubspot put together the best stats I could find. Camera, you took a jesters perspective and bashed ‘em for it. How about you take those stats and break em down for us instead of getting uppity about it? I linked to you because I thought you would have something relevant to say. Right now, you are less useful than Hubspot. And I’m still going to use their stats in my sales presentation.

    • ddg writes:
      January 26th, 2011 at 9:58 pm

      So you can sucker in you customers…good luck.


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