For SMBs, that means that automating workflows becomes a delicate balancing act between technology and human needs. Too ridged, and you risk causing immense frustration on the part of employees and customers, too lax and the data you need to run your business well will be inaccurate, dirty or inaccessible. Human Centric Automation delivers balance for optimal success: better customer experience, better employee performance and better data for better business insights.
Workflow design that puts people first